Returns & Exchanges
At Spinstruments DJ Clothing, we want you to love every purchase. If you’re not completely satisfied, we’re here to help.
Returns
- Returns are accepted within 30 days of receiving your order.
- Items must be unworn, unwashed, and in their original condition with all tags attached.
- Items showing signs of wear, damage, or alteration are not eligible for return.
Exchanges
Need a different size? We’re happy to help.
- Exchanges are available within 30 days of delivery, subject to stock availability.
- If your requested size is unavailable, we’ll offer store credit or a refund.
Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery. Include your order number and clear photos of the issue so we can resolve it as quickly as possible.
Non-Returnable Items
The following items cannot be returned or exchanged:
- Sale or clearance items
- Gift cards
- Personalized or custom-made products
- Items returned without original tags
Refunds
Once we receive and inspect your return, we’ll notify you of the approval status. Approved refunds will be issued to your original payment method within 5–10 business days, depending on your payment provider.
Return Shipping
- Customers are responsible for return shipping costs unless the item is defective or we shipped the wrong product.
- Original shipping charges are non-refundable.
Contact Us
If you have any questions regarding returns or exchanges, please contact our support team through our Contact page or email us with your order number.